Last updated 9 November 2026
Media Giants Pty Ltd (ABN 83 665 396 163), trading as Media Giants (we, us or our), operates mediagiants.com.au. This policy explains how we collect, use, store and disclose personal information when you visit our website, submit an enquiry or subscribe to website communications. We comply with the privacy laws that apply to us.
1 Information we collect
When you complete a website form or communicate with us about an enquiry, we collect the information you provide. This may include your name, business name, work email address, phone number, marketing budget, website address and information about your business or marketing needs. We also keep correspondence relating to your enquiry.
Our website and enabled tracking tools may collect technical and usage information, including your IP address, browser and device details, cookie identifiers, approximate location, referring pages, pages viewed, clicks and the time of your visit. Some of this information can identify you when combined with other records.
Please do not submit sensitive information, passwords, payment card details or customer lists through a general website enquiry form. We do not need these to respond to an initial enquiry.
2 How information is collected and used
We collect information directly from you through website forms, subscriptions and related correspondence, and automatically through the website and its enabled cookies and tracking tools.
We use this information to respond to enquiries, arrange consultations or audits, prepare proposals you request, maintain enquiry records, understand website performance, improve our content and protect the website against misuse. We may also send relevant marketing communications where we have consent or are otherwise permitted by law.
You can browse the public website without providing your name and make an enquiry anonymously or under a pseudonym where practicable. Some technical information may still be collected. If you do not provide the details needed to respond to your request, we may be unable to assist fully.
3 Cookies analytics and advertising
Our website uses cookies and similar technologies. These can support website functions, measure visits and enquiries, and help measure or deliver advertising. The website includes Meta tracking technology. Where enabled, advertising and analytics tools can send device identifiers, page visits and interaction events to the relevant provider. Providers may combine these events with information they already hold under their own privacy policies.
You can manage cookies through your browser and use relevant advertising platform settings to manage personalised advertising. Any privacy controls made available on our website provide further choices. Blocking cookies can affect some website features and does not necessarily prevent every form of tracking. Where consent is required for a particular use, we obtain it through the relevant process; visiting the website or reading this policy does not by itself provide that consent.
4 When we disclose information
We may disclose information to staff and authorised service providers who need it to operate the website or handle enquiries, including website hosting, IT support, cloud storage, communications, enquiry management and analytics providers. Advertising technology providers may receive the information described above. We limit access to what is reasonably needed for the relevant purpose.
We may also disclose information to professional advisers, where required or authorised by law, to address unlawful activity or protect legal rights, or during a genuine business sale or restructure subject to appropriate confidentiality safeguards. We do not sell website enquiry details as a standalone commercial product.
5 Overseas handling
Some technology providers may store, process or access information outside Australia, including in the United States through global advertising services such as Meta. Other locations depend on the providers involved and their international operations. You can request further information through our website contact form. Where applicable privacy law requires it, we take reasonable steps to ensure overseas recipients handle personal information consistently with Australian privacy requirements.
6 Marketing choices
You can stop receiving our marketing emails by using the unsubscribe facility provided or by requesting this through our website contact form. Electronic marketing unsubscribe requests are actioned within five working days. We may still send a response you requested or essential communications about an existing engagement. Unsubscribing from emails does not automatically change browser cookies or your advertising platform preferences.
7 Security and retention
We hold personal information in electronic business systems and take reasonable steps to protect it from misuse, interference, loss and unauthorised access, modification or disclosure. These steps include limiting access to people who need the information and using appropriate organisational and technical safeguards. No online system is completely secure.
We retain information for as long as reasonably needed to handle enquiries, maintain relevant business records and meet legal obligations. When it is no longer required, we take reasonable steps to destroy or de-identify it, subject to legal retention requirements and backup cycles. We assess suspected data breaches and notify affected people or regulators where required by law.
8 Access correction and complaints
To request access to or correction of personal information, or to raise a privacy concern, use the contact form at https://mediagiants.com.au/contact/ and state that your request concerns privacy. Please provide enough information for us to understand the request without submitting unnecessary sensitive details. We may take reasonable steps to verify your identity.
We respond to access and correction requests within a reasonable time. If a lawful exception prevents us from complying, we explain the reason and available complaint options. There is no charge to make a request or correct information; any permitted charge for providing access will be explained in advance.
We investigate privacy complaints and aim to provide a substantive response within 30 days. If we need longer, we explain why and provide an expected response date. If the matter remains unresolved, you may complain to the Office of the Australian Information Commissioner at https://www.oaic.gov.au/ where it has jurisdiction.
9 Other websites and updates
Third-party websites and platforms linked from our website have their own privacy practices. This policy covers our website and related enquiries; handling of information for a client engagement may also be addressed in separate agreed arrangements and relevant privacy notices.
We may update this policy when our practices or legal requirements change. The current version and its update date appear on our website. We provide additional notice or obtain consent where required. An update does not itself create consent to a new use of personal information.
Website Terms of Use
Last updated 9 November 2026
These terms apply to your use of mediagiants.com.au, operated by Media Giants Pty Ltd (ABN 83 665 396 163), trading as Media Giants (we, us or our). They describe permitted website use and the status of the information and enquiry services available through it.
1 Scope of these terms
These terms concern this website. Paid services are governed by the separately accepted proposal or service agreement for that engagement. Viewing this website, submitting a form or requesting a consultation does not create a paid engagement or require you to purchase services.
2 Website information
Website content is general information about Media Giants, our services and marketing topics. It is not tailored advice for your particular business. Before acting on general content, consider whether it suits your circumstances and seek specific advice where needed.
We take reasonable care with website content but information may become outdated or contain errors. Please use the website contact form if you notice an issue. Any service scope, price, availability or delivery commitment must be confirmed in the relevant proposal or agreement.
3 Examples and results
Case studies, testimonials, forecasts and performance examples illustrate particular experiences or assumptions. Results vary according to factors such as budget, market conditions, competition, creative, customer behaviour and platform changes. Past results do not guarantee future results. This does not limit an express commitment made in a separate agreement or rights available under law.
4 Permitted use
You may browse the website and download or print reasonable extracts for your own reference or to evaluate our services. You must not use the website unlawfully, impersonate another person, submit deceptive information, introduce malware, attempt unauthorised access or interfere with its operation or security.
Except where permitted by law or with our written permission, you must not reproduce substantial parts of the website, sell or commercially redistribute its content, or present our work as your own.
5 Intellectual property
Unless otherwise stated, website content, branding, layouts, graphics and other materials are owned by or licensed to Media Giants. Third-party logos, trademarks and other materials remain the property of their respective owners. Access to the website does not transfer ownership or grant rights beyond the permitted use described above.
6 Enquiries and free consultations
Please provide accurate details and only submit information or materials you are entitled to share. Do not submit confidential customer records or sensitive information through a general enquiry form. Our Privacy Policy explains how we handle personal information submitted through the website.
Free audits and consultations are introductory services, with their scope and scheduling confirmed by us. They do not include ongoing campaign management, implementation or other paid work unless separately agreed. Any stated response time is a service aim unless we expressly agree otherwise.
7 Third party links and website availability
The website may link to third-party websites, tools or platforms for convenience. We do not control their content, availability, terms or privacy practices. A link does not by itself mean that we endorse the linked business or everything it publishes.
We may update, maintain or temporarily suspend parts of the website. We take reasonable steps to keep it operating but do not promise uninterrupted access, compatibility with every device or freedom from every technical fault. Please use appropriate security measures on your own devices.
8 Your legal rights and our responsibility
Nothing in these terms excludes, restricts or modifies any consumer guarantee, statutory right or remedy that cannot lawfully be excluded, including under the Australian Consumer Law. We remain responsible where the law requires it, including for our own misleading conduct or failure to meet a non-excludable obligation.
Subject to those rights, responsibility for loss arising from website use is determined under applicable law, taking account of each party’s contribution and reasonable steps to reduce avoidable loss. These website terms do not replace the responsibility provisions in a separately accepted client service agreement.
9 Changes governing law and questions
We may update these website terms by publishing a revised version with an updated date. Changes apply prospectively and do not amend an existing client service agreement. If a provision is invalid, the remaining provisions continue to the extent they can operate independently.
Victorian law and applicable Australian law govern these terms. Courts in Victoria have non-exclusive jurisdiction, without restricting any mandatory right to bring a claim elsewhere. Questions about this website or these terms can be submitted through https://mediagiants.com.au/contact/.
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